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After that you might as well pack up and go home.
As a business owner you need to be able to instill confidence in your clients, employees, vendors, and colleagues.
You will not win clients if you are unsure of yourself or appear unfamiliar with the features and benefits of your company or its products.
You will not retain quality employees if you come across as a leader who cannot "steer the ship."
Your vendors will be hesitant to extend credit or expedite your rush requests if you are unable to show yourself and your company to be worthy of their time and efforts.
But lets not go to the other end of the spectrum either. Most clients or potential clients are turned off by the overly aggressive salesman.
Most employees will eventually flee from the harsh taskmaster. And vendors (or at least their reps) are less likely to provide "perks" to those who are rude and overbearing.
It may make you feel good if you are the type of person who can berate someone on the phone and get them to cave in and give you what you want, but if it's good for your ego... it's probably bad for your business.
Nobody is perfect. We all make mistakes sometimes. Have you ever let your ego get in your way? How did you fix it? How did you overcome that and prevent it from happening again?
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I've definitely let my ego get in the way of my business and it's a mistake I always regret.
ReplyDeleteIt's hard to fix, but I start by apologizing. I'm hoping someday to be smart enough to avoid making that mistake again...we'll see.
Aaron
I'm right there with you Aaron.
ReplyDeleteI think it's a guy thing. We tend to be so competitive in life and in business that we can't see straight sometimes.
Years ago I watched a show on PBS called "The Red Green Show." It was goofy, low brow, handyman type humor. And all the guys in the show were members of Possum Lodge. And each lodge meeting they held, they opened with "The Man's Prayer"
"I'm a man, but I can change, if I have to, I guess."